Parallon Telco Service Level Management (SLA) Solution

Parallon is one of the few consulting firms in the world that have a solid Service Level Management solution incorporating HP BTO Software. Our proven solution enables Telecom Managed Services Provider to offer complex corporate customers network SLAs and at the same time improve the efficiency of service support and increase the quality and availability. The following block diagram presents the Parallon SLM solution that utilizes the Parallon SLA Bus and Paralert software.